Security Policy

At Turnt Up, we take extreme precautions to protect your private information and ensure the safety of our website and systems against cyber threats. Our security practices are designed to protect your data both online and offline.

Encryption:

We use industry-standard encryption protocols to protect sensitive information, such as credit card data, during transmission. All sensitive data is transmitted securely over HTTPS, which you can verify by looking for the lock icon in your browser's address bar and “https” at the beginning of the web address.

Access Control:

Access to personally identifiable information is strictly limited to employees who need it to perform specific tasks, such as billing or customer service. These employees are trained in data security and are required to follow strict confidentiality protocols.

Secure Data Storage:

All personally identifiable information, including credit card information, is stored on secure servers in a protected environment. Payment details are processed through secure third-party payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standards). Turnt Up does not store full credit card details on its servers.

Backup and Recovery:

We regularly back up critical data to ensure it can be restored in the event of a system failure or cyberattack. Our backups are stored securely and are tested periodically to ensure data integrity and recovery capabilities.

Monitoring and Incident Response:

Our website is continuously monitored for unauthorized access, unusual activity, and potential threats. In the event of a security breach, our incident response team is equipped to act swiftly to minimize risks, resolve the issue, and notify affected users promptly.

User Responsibility:

While we implement strong security measures, users also play a critical role in protecting their accounts and information:

• Credit Card Information: We recommend users avoid sharing credit card details over email or other unsecured channels. Always ensure you are using a secure connection when entering payment information on our site.
• Account Security: Users should create strong, unique passwords and update them regularly. Never share your account credentials with others and log out after each session, especially on shared or public devices.
• Monitoring: Regularly review your account and transaction history for any unauthorized activity. Report any suspicious behavior to us immediately.

Contact Us:

Your trust and security are our top priorities. If you have questions or concerns about our security practices, please contact us.